SMS program

Sync Upgrade Labs text messages

Customer service texts about your own order, installation appointment, or warranty claim. Never marketing, never shared, and you can stop at any time.

Sign up for text updates

Program name: Sync Upgrade Labs Customer Service Alerts. Opting in is optional and is never a condition of any purchase or service.

Program details

  • Who texts you: Sync Upgrade Labs (SYNCUPGRADELABS), an independent Ford OEM infotainment shop in Fort Worth, Texas.
  • What you get: conversational customer service messages only, order and shipping updates, appointment confirmations and reminders, warranty claim updates, and replies to questions you asked us. No marketing, promotional, or affiliate messages.
  • How you opt in: by checking the unchecked SMS consent box on this page, at checkout, on the booking form, the warranty form, the compatibility form, the contact form, signup, or in your account settings, and providing your mobile number.
  • Message frequency: varies with your activity, typically 2 to 8 messages per order or appointment.
  • Cost: Sync Upgrade Labs does not charge for messages. Message and data rates may apply from your carrier.
  • Opt out: reply STOP to any message and you are unsubscribed immediately. Reply START to resubscribe.
  • Help: reply HELP, email info@syncupgradelabs.com, or call 469-263-6838.
  • Carriers: supported on the major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
  • Privacy: no mobile information is shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent are never shared with any third party.
  • Age: you must be 16 or older and the account holder or authorized user of the number.

Sample messages

Sync Upgrade Labs: Thanks for booking your appointment. We’ll text you again once your appointment is confirmed. Reply STOP to opt out.

Sync Upgrade Labs: Thanks for your purchase. We’ll send you order and fulfillment updates here. Reply STOP to opt out.

Sync Upgrade Labs: We received your warranty submission. We’ll send you an update once your request has been reviewed. Reply STOP to opt out.

Sync Upgrade Labs: Thanks for your inquiry! We’ve received your message and will notify you as soon as we reply. Reply STOP to opt out.

Keyword replies

START / opt-in → “Sync Upgrade Labs: Thanks for subscribing to appointment, order, warranty, and customer service updates from Sync Upgrade Labs. Reply HELP for help. Message frequency may vary. Msg & data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out.”

HELP → “Sync Upgrade Labs: For help, contact us at info@syncupgradelabs.com or 469-263-6838. Reply STOP to opt out.”

STOP → “Sync Upgrade Labs: You have been unsubscribed and will no longer receive text messages from us. Reply START to opt back in.”